After the explosive rant of last Friday, I owe it to my sales agent Jason Chung and Wheels Inc. Hyundai sales manager Mercy to detail what happened afterwards.

Last Saturday, I brought Gina back to the dealer to have her speedometer and odometer connected. Jason wasn’t there because he had to represent Hyundai at the Megatrade (or was it World Trade?). One of the salesladies there, Bheng (H optional), bore the full force of my wrath. She took it completely in stride - a testament to team effort from Wheels Inc. - and assured me everything would turn out okay.

Mercy then came in and assuaged in me turn, based on the issues I brought up:

1. Unplugged odometer & speedometer. An oversight on the part of the technicians. She acknowledged the oversight resulted in my lack of peace of mind for the previous night, as well as her having to come in to work on a Saturday, her day off. She apologized profusely.

2. No plate, no travel. Jason would secure a conduction permit, good for a week, that would allow me to take Gina to Makati. It’s not a license plate, but at least I can travel. He will also secure me a renewed permit, should the official receipt and certificate of registration (OR/CR) not be available by next week. He delivered it straight to me yesterday. Sure, there’ll be the occasional inconvenience of getting pulled over, but at least I can travel.

3. Horn. Other than payPhp2450 for a Hyundai-chosen horn, I’ll buy a horn of my own choice then have them install it for Php500.

For the record, I’d like to say that, despite an initially sour first impression, I am pleased so far with the after-sales support of Hyundai E. Rodriguez.