Browsing ยป The Occasional Gripe

Hyundai Otis satisfies my discomfort

Hyundai Otis satisfies my discomfort

Today, after I fetched my wife from work along Taft Avenue, the front right tire of my Hyundai Getz started making noise. Not the kind of whoosh whoosh that one would expect from a flat tire, but a shrill, piercing noise that can only come from metal on metal. It was extremely painful to the [...]

Wanna Getz a lot of pain? Drive an L300!

The Philippine church I work for has a Mitsubishi van we call Vanna Vanna. I drove her a few weeks ago from Fort Bonifacio to Caloocan and back. By the time I got back, my back was so sore I was in pain for the rest of the day! I had to call the next [...]

This is how you handle things

Hyundai has responded. Well, Hyundai Fort Bonifacio, anyway, has responded. Suffice it to say that I am not only satisfied, I am extremely encouraged.
I brought my Philippine Hyundai Getz, Gina, to Hyundai Global City last Thursday for her 25,000km checkup. While checking her in, I asked Jay Doria, one of their service advisors and the [...]

Making a customer wait months for a car part…

… is inexcusable.
What kind of operation is HARI running here? Do you honestly mean to tell me that it takes two months to order a bumper from Korea and ship it to the Philippines? Hyundai makes cars, trucks, and buses; do they also make ships? Is it so difficult to pick up a phone [...]

I am officially upset

It has been almost two months since my Philippine Hyundai Getz, Gina, had an unfortunate run-in with a tricycle, wrecking her front bumper, headlight, and grill. It has been almost two months since I filed my insurance claim. It has been almost two months, and Gina still has that awful dent.
I have heard nothing from [...]

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